Privacy Policy
Last updated: 30 June 2026
Your privacy matters.
We believe you should always understand what information we collect, why we collect it and how we protect it.
This Privacy Policy explains how Brighty People, trading as ADHD Impact, collects, uses and protects your personal information when you visit our website, enquire about our services or work with us.
We aim to keep this policy clear, transparent and free from unnecessary legal jargon. If anything isn't clear, please contact us at info@adhdimpact.com.
Contents
→ Who we are
→ Information we collect
→ How we use your information
→ Coaching & sensitive information
→ Marketing
→ Payments
→ Your rights
→ Cookies
→ Contact us
1. Who We Are
For the purposes of UK data protection law, Brighty People, trading as ADHD Impact, is the Data Controller responsible for the personal information we collect and process.
Website: https://www.adhdimpact.com
Email: info@adhdimpact.com
Business location: Newcastle upon Tyne, England, United Kingdom.
If you have any questions about this Privacy Policy or how we use your personal information, please contact us using the email address above.
2. Information We Collect
The information we collect depends on how you interact with ADHD Impact.
Information you provide directly
You may choose to provide personal information when you:
Contact us through our website
Enquire about coaching or workshops
Register for an event
Subscribe to our mailing list
Book coaching sessions
Attend a workshop or speaking event
Communicate with us by email or Zoom
Depending on the service you use, this information may include:
Your name
Email address
Telephone number
Company name
Job title
Billing information
Information you choose to share with us
We only collect information that is relevant to providing our services or responding to your enquiry.
Coaching Information
If you become a coaching client, you may choose to share more personal information to help us provide an effective coaching experience. This may include information about:
ADHD or other neurodevelopmental conditions
Career history
Workplace challenges
Personal and professional goals
Strengths and areas for development
Wellbeing
Reasonable adjustments
Other information that you voluntarily choose to share Some of this information may be considered Special Category Personal Data under UK data protection law because it relates to your health or neurodevelopment. We only collect this information where it is necessary to provide our coaching services and treat it with an additional level of care and confidentiality. You are never required to tell us anything that you do not wish to share.
Information We Collect Automatically
When you visit our website, we may automatically collect limited technical information, such as:
Your IP address
Browser type
Device type
Operating system
The pages you visit
The date and time of your visit
The website that referred you to us
We use website analytics to help us understand how visitors use our website and to improve its performance.
Information From Third Parties
Occasionally we may receive limited personal information from trusted third-party providers where you have chosen to engage with ADHD Impact through those services. For example, this may include:
Event registrations made through Eventbrite
Payment confirmations from Stripe or GoCardless
Professional referrals
Publicly available professional information relevant to providing our services.
We only use this information for the purpose for which it was provided.
3. How We Use Your Information
We use your personal information to:
Respond to your enquiries;
Provide coaching, workshops and events;
Manage bookings and payments;
Communicate with you about our services;
Improve our services;
Comply with our legal obligations; and
Send marketing communications where you have chosen to receive them.
We only use your information where we have a lawful reason to do so under UK data protection law.
4. Sharing Your Information
We do not sell your personal information.
We only share it with trusted service providers where necessary to operate our business, such as Stripe, GoCardless, Xero, Zoom, Dropbox, Google Workspace, Eventbrite and Squarespace.
These providers only process your information on our behalf or as independent providers of their services.
5. Keeping Your Information Safe
We take the security of your personal information seriously and use appropriate technical and organisational measures to protect it from unauthorised access, loss, misuse or disclosure.
Your information is stored using trusted service providers, including Dropbox, Google Workspace, Stripe, GoCardless, Xero, Zoom, Eventbrite, Funnel Sketchers and Squarespace.
Where possible, we use secure passwords, multi-factor authentication and encrypted connections to help protect your information.
While no online system can ever be completely secure, we continually review our practices and work with reputable providers to help keep your information safe.
6. How Long We Keep Your Information
We only keep your personal information for as long as it is needed for the purpose for which it was collected, or where we are required to do so by law.
For example:
Enquiries are kept only for as long as necessary to respond to your request and manage any follow-up communication.
Client information is retained for as long as required to provide our services and meet our legal or professional obligations.
Financial records are retained in accordance with UK tax and accounting requirements.
Marketing information is kept until you unsubscribe or ask us to remove your details.
When personal information is no longer required, it is securely deleted or anonymised where appropriate.
7. Your Rights
Under UK data protection law, you have the right to:
Request access to the personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Request that we delete your personal information where appropriate.
Object to or restrict how we process your personal information in certain circumstances.
Withdraw your consent where we rely on it to process your information.
If you would like to exercise any of these rights, please contact us at info@adhdimpact.com.
If you are unhappy with how we have handled your personal information, we would appreciate the opportunity to resolve your concerns first. You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent authority for data protection.
8. Cookies
Our website uses cookies to help it function properly and to improve your experience.
Where required, we will ask for your consent before using non-essential cookies. You can manage your cookie preferences at any time through your browser settings or our cookie banner.
For more information about the cookies we use, please see our Cookie Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or the way we process personal information.
The latest version will always be available on our website and the "Last updated" date at the top of this page will show when changes were made.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, we'd be happy to help.
Email: info@adhdimpact.com.
Thank you for taking the time to read our Privacy Policy.
We believe transparency is an important part of building trust, and we're committed to protecting your personal information. If you have any questions about this policy or how we use your information, please don't hesitate to get in touch.

